In summary: We use a small number of cookies to keep you signed in, remember your preferences, and understand how the site is used. You can disable non-essential cookies in your browser at any time.
1. What is a cookie?
A cookie is a small text file that a website places on your browser or device. Cookies allow the site to remember your actions and preferences (such as login, language, currency) over a period of time. Similar technologies include local storage, session storage, pixels, web beacons, and the device fingerprint your browser sends with every request.
2. Why we use cookies
- Keep you signed in to your account between visits;
- Remember your country, currency, and language preferences;
- Protect against cross-site request forgery (CSRF) attacks;
- Remember items you recently viewed and your shopping cart;
- Measure aggregate site usage to improve performance and content;
- Detect fraud and abuse.
3. Categories of cookies we use
Strictly necessary (cannot be disabled)
| Cookie | Purpose | Lifetime |
|---|---|---|
sessionid | Maintains your signed-in session | 2 weeks |
csrftoken | CSRF protection (Django) | 1 year |
messages | Stores transient flash messages | Session |
Functional
| Cookie | Purpose | Lifetime |
|---|---|---|
django_language | Remembers your preferred language | 1 year |
currency / country | Currency & viewer-country detection | 90 days |
recently_viewed | Recently-viewed products | 30 days |
theme | Light/dark mode preference | 1 year |
Analytics
| Cookie | Provider | Purpose | Lifetime |
|---|---|---|---|
_ga, _ga_* | Google Analytics 4 (G-WQZXNP70YN, G-9LKPE2PYWC) | Aggregated site usage; IP anonymisation enabled | 2 years |
4. Third-party cookies
The Platform integrates a small number of third-party services that may set their own cookies:
- Google Analytics 4 — anonymous usage analytics. Google's cookie policy.
- Razorpay / Stripe — payment session and fraud-prevention cookies, set only on payment pages.
- Cloudflare — bot mitigation and performance (
__cf_bm). - YouTube / Vimeo — embedded video player cookies, set only when you play a video.
5. Managing cookie preferences
You can manage cookies through your browser settings:
Disabling strictly necessary cookies will prevent you from signing in and using core features. Disabling functional or analytics cookies will not affect functionality but may degrade personalisation.
6. Do Not Track & Global Privacy Control
We honour the Global Privacy Control (GPC) signal where your browser sends it. We do not currently honour the older Do Not Track (DNT) header because there is no agreed industry standard for it.
7. Changes to this Policy
We may update this Cookie Policy from time to time. The "Last updated" date at the top of this page will be revised. Material changes will be notified via a banner on the Platform.
8. Contact
- Privacy email: info@west-velocity.com
- Grievance Officer: grievance@west-velocity.com
For full details on how we collect and use personal data, see our Privacy Policy.